Aptean Off-Campus hiring 2022| Apply Now
Good news for all graduates! Aptean is looking for a Support technician Whether you are a fresher or an experienced candidate you are eligible to apply. To know more about this job below is a brief description of it.
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| Aptean Off-Campus hiring 2022| Apply Now |
| Job Description | |
|---|---|
| Company Name | Aptean |
| Educational Qualification | BE/B,tech |
| Job | Many openings |
| Experience | 0-1 years |
| Location | Bangalore |
| CTC | not disclosed |
Educational Qualification
BE / B.Tech (Any Specialization)Minimum Marks 60% Graduation in 2019,2020,2021
Location
The candidate must be suitable to locate Bangalore,India
Responsibilities
- Proactively and independently provide support on incidents related to desktop applications, printing, e-mail, networking, remote access, hardware issues and enterprise applications globally in a timely efficient and professional manner.
- Creates and maintains documentation that is clear and concise that helps build a shared knowledge base for IT that contributes to a continuous improvement culture
- Deploy software images for desktop PCs, laptops and mobile clients.
- Troubleshoot and replace failed laptop, PC or printer hardware.
- Build and maintain relationships with customers to ensure appropriate and agreed services are delivered.
- Handle problem recognition, research, isolation, resolution and follow-up for routine software and hardware problems.
- Log, prioritize, and assign calls, voicemail, emails and walk-up requests in the IT ticket system.
- Manage deliverables associated with a project by prioritizing, tracking, and completing assigned tasks.
- Must be prepared to work evenings and weekends as required to complete key IT projects that can only be performed outside of normal business hours.
- Ensures all IT policies, processes and service level agreement commitment are upheld.
- Consistently brings a solutions-focused mind-set to problems. Focuses to find the root as similar problems do not reoccur; Knows who to engage and when in finding resolution; Resolution strategies consider all areas that may be impacted; Can often anticipate problems before they occur.
Interested candidates can apply from the apply link below-
Apply link:- Click Here
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