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Aptean Off-Campus hiring 2022| Apply Now

Aptean Off-Campus hiring 2022| Apply Now

Aptean Off-Campus hiring 2022| Apply Now

Good news for all graduates! Aptean is looking for a Support technician Whether you are a fresher or an experienced candidate you are eligible to apply. To know more about this job below is a brief description of it.


Aptean Off-Campus hiring 2022| Apply Now




             

Job Description
Company NameAptean
Educational QualificationBE/B,tech
JobMany openings
Experience0-1 years
LocationBangalore
CTCnot disclosed


Educational Qualification

BE / B.Tech (Any Specialization)Minimum Marks 60% Graduation in 2019,2020,2021 

Location 

The candidate must be suitable to locate Bangalore,India

Responsibilities 
  • Proactively and independently provide support on incidents related to desktop applications, printing, e-mail, networking, remote access, hardware issues and enterprise applications globally in a timely efficient and professional manner.
  • Creates and maintains documentation that is clear and concise that helps build a shared knowledge base for IT that contributes to a continuous improvement culture
  • Deploy software images for desktop PCs, laptops and mobile clients.
  • Troubleshoot and replace failed laptop, PC or printer hardware.
  • Build and maintain relationships with customers to ensure appropriate and agreed services are delivered.
  • Handle problem recognition, research, isolation, resolution and follow-up for routine software and hardware problems.
  • Log, prioritize, and assign calls, voicemail, emails and walk-up requests in the IT ticket system.
  • Manage deliverables associated with a project by prioritizing, tracking, and completing assigned tasks.
  • Must be prepared to work evenings and weekends as required to complete key IT projects that can only be performed outside of normal business hours.
  • Ensures all IT policies, processes and service level agreement commitment are upheld.
  • Consistently brings a solutions-focused mind-set to problems. Focuses to find the root as  similar problems do not reoccur; Knows who to engage and when in finding resolution; Resolution strategies consider all areas that may be impacted; Can often anticipate problems before they occur.


Interested candidates can apply from the apply link below-
Apply link:- Click Here

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