Vmware Off Campus hiring 2022| Apply Now
Good news for all technical graduates! VMWARE is looking for a Service Desk Whether you are a fresher or an experienced candidate you are eligible to apply. To know more about this job below is a brief description of it.
| Job Description | |
|---|---|
| Company Name | Service Desk |
| Educational Qualification | B.Tech, M.Tech, BE, IT,BCA,MCA |
| Job | Graduate Trainee Engineer |
| Experience | 0-1 years |
| Location | PAN India |
| CTC | not disclosed |
Educational Qualification
- Candidates must have completed any 3 year graduation in 2019, 2020 & 2021
- Graduation – 50% & Above
- Up to 2year gap is allowed after educational milestone e.g. SSC and HSC
- Candidates must be open to relocate to any location and work in night shifts
- Candidates must be available to join immediately
- Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension
Location
The candidate must be suitable to locate Chennai, Mumbai, Pune.
Responsibilities
- Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
- Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
- Meet customer requirements through first contact resolution
- Clarify customer requirements
- probe for and confirm understanding of requirements or problem
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy
Interested candidates can apply from the apply link below-
Apply link:- Click Here
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